What is Glass Health?

Glass Health is a clinical AI product that combines ambient scribing (note drafting from a visit) with clinical decision support: differential diagnosis, assessment-and-plan drafting and clinical Q&A with citations. The vendor describes a web sign-up and login path and, on its top plan, assisted workflows for four EHRs; its pages do not list mobile or desktop apps.

Who it's for

The vendor aims it at practicing physicians and clinical teams, including primary care, outpatient specialists, emergency physicians and solo or small-group practices, who can sign up without an enterprise sales process. It also lists patient and developer sections, which this profile covers only briefly. It is a clinician tool, and the vendor's pages say final chart actions stay with the clinician.

Pros & cons

Strengths

Glass lists a free Lite plan with limited ambient scribing, limited decision support and clinical Q&A, and says you can try it with no credit card required.
The vendor says clinical Q&A draws on PubMed-indexed literature, current clinical guidelines and FDA drug information, with in-text citations and reference lists.
Glass lists Epic, eClinicalWorks, athenahealth and Elation assisted workflows on the Max plan, and says implementation scope is confirmed with Glass and the customer's EHR team.
A vendor comparison page says Pro includes unlimited ambient scribing and decision support, and its clinician comparison text lists Deep Reasoning mode for complex cases and custom templates on Pro.
Glass says it is HIPAA compliant and supports BAA-backed deployment; for the Developer API, the vendor says a Business Associate Agreement is a click-through in API settings.
Glass publishes annual prices at roughly 10% below monthly prices on every paid plan (for example Starter $18 a month billed annually versus $20 monthly).

Limitations

The Lite plan is only described as limited; no numeric caps for Lite or Starter were found on the pages read.
Usage wording differs between vendor pages: a comparison page says Pro has unlimited ambient scribing, while the clinician pricing page summary says Pro has extended usage and Max has maximum usage. Confirm limits on the live pricing page.
EHR workflows, team collaboration and priority support are listed only on Max ($200 a month, or $180 billed annually); Deep Reasoning and custom templates are listed on Pro and above.
The pages read do not state whether customer content, audio or PHI is used to train AI models, nor retention periods; the privacy policy and terms could not be read (their text did not load), so check them and the BAA before using real patient data.
Language support is unclear: a vendor comparison page says 50+ languages, while a third-party review (Plaud, which sells competing recorders) says English only. Reported; confirm with Glass.

Plans and pricing

Lite: $0. Free. Limited ambient scribing, limited clinical decision support (differential diagnosis, assessment and plan) and clinical Q&A. No numeric caps found.
Starter: $18 a month billed annually, or $20 monthly. Extended decision support and ambient scribing (expanded capacity over Lite); no numbers listed.
Pro: $81 a month billed annually, or $90 monthly. Unlimited ambient scribing and decision support per a vendor comparison page; also listed: Advanced AI model, extended encounter management, Deep Reasoning mode and custom templates.
Max: $180 a month billed annually, or $200 monthly. Everything in Pro plus maximum usage, Max Mode, premium AI models, assisted EHR workflows (Epic, eClinicalWorks, athenahealth, Elation), team collaboration and priority support.
Developer API: From $250 a month. The vendor says the API is a subscription with a minimum of $250 per month, and usage above that floor is billed separately. Patient plans exist but were not readable.

Clinician prices were read from Glass's own comparison pages (monthly and annual figures agree across four pages); the clinician pricing page itself returned only a short summary, so exact limits are not confirmed. Prices are in USD. Confirm on the live pricing page, and check refund and cancellation terms, which were not readable.

Details checked October 2026 against the vendor's own pages. Prices and limits change, so confirm before you buy. Official pricing page ↗

Sources

This profile was compiled from these public pages. We have not run hands-on tests.

Summary

Glass Health — at a glance

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Glass Health

At a glance