What is Otter.ai?
An AI meeting notetaker that transcribes meetings in real time, produces summaries with decisions and action items, and lets you search and chat across your transcripts. It can join Zoom, Google Meet and Microsoft Teams meetings, or record from a device.
Who it's for
Teams and individuals who want meeting notes and action items captured automatically. The vendor highlights sales, education, media, recruiting and SDR teams, and offers enterprise security and governance controls.
Pros & cons
Strengths
- Free Basic plan with 300 transcription minutes per user per month
- Works with Zoom, Google Meet and Microsoft Teams; Google Calendar can schedule the notetaker to join meetings
- Can record without a bot through Mac and Windows desktop apps, a Chrome extension and iOS and Android apps
- Pro and Business list Salesforce and HubSpot sync and Zapier; Slack, Jira, Asana and Notion are listed on the homepage
- Offers an MCP server so tools such as ChatGPT and Claude can access meeting content
Limitations
- Basic caps each conversation at 30 minutes; recording continues but only the first 30 minutes of the transcript are accessible
- Basic allows 3 imported audio or video files per account in total, not per month
- Basic shows only the 25 most recent conversations, and deleted conversations still count toward the 300-minute limit
- Pro caps conversations at 90 minutes and imports at 10 files a month; Business and Enterprise allow 4 hours
- Salesforce and HubSpot note sync is limited by plan: 1 user on Pro, 5 on Business
Plans and pricing
- Basic: $0. 300 minutes a month, 30 minutes per conversation, 3 lifetime imports, 25 most recent conversations.
- Pro: $8.33 per user/month billed annually, or $16.99 billed monthly. 1,200 minutes a month, 90 minutes per conversation, 10 imports a month.
- Business: $19.99 per user/month billed annually, or $30 billed monthly. Unlimited transcription minutes per the pricing page, 4 hours per conversation, up to 25 billed users.
- Enterprise: Contact sales. Custom integrations, API and webhooks; HIPAA is an add-on.
Otter showed promotional discounts on its pricing page; the prices here are list prices.
Details checked October 2026 against the vendor's own pages. Prices and limits change, so confirm before you buy. Official pricing page ↗
Sources
This profile was compiled from these public pages. We have not run hands-on tests.
Otter.ai — at a glance
An AI meeting notetaker that transcribes meetings in real time, produces summaries with decisions and action items, and lets you search and chat across your transcripts. It can join Zoom, Google Meet and Microsoft Teams meetings, or record from a device.
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